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After-Hours Emergency

If you are in the midst of an emergency during your travel and need to reach one of our travel counselors, please follow the information below.


After-Hours Emergency:

1-800-639-8456 (U.S. & Canada)

+1 (682) 647-0061 (6:00 p.m. to 8:00 a.m.)


Please use only when you are unable to reach one of our offices and need to make timely ticket changes, cancellations or reissue tickets. You must have your EWA reservation number on hand. Certain widespread travel issues can cause a heavier than normal call volume, and in these instances, you may experience a longer than usual hold time. When calling from overseas.


If you are an existing client with a travel emergency after hours, please use this link for information on how to immediately get in contact with one of our consultants.

*Please note during widespread travel issues, you may experience a longer than usual hold time.*